Recommended By: Mr William Moriarity
From Council #15979
Announcing This Business To Brother Knights

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Mercy Works Louisville
1312 Pollitt Court
Louisville KY 40223 US

Contact: KofC #10682 Brother Jeff & Brigid Flood
Phone: (502) 882-3049

Couple launches Mercy Works Louisville - Louisville - Louisville Business First

Mercy Works provides care for seniors in the Louisville area by matching up each client with a caregiver based on their wants and needs. We give the client as much control as possible in the selection of their companion, who will assist them with the activities of daily living.


-Locally owned family business that truly cares! 

-Hourly rates between $15-18 per hour.  

-Care delivered from a true Christian perspective. 

-Insured, Bonded, and Licensed caregivers.




Our Mercy Works Caregivers provide services such as:

-meal preparation
-transportation for errands or appointments
-respite care
-personal care
-hygiene assistance
-light housekeeping
-laundry assistance
-medication reminders 


We will customize our service to ensure all needs are met. 

Jeff and Brigid Flood formed Mercy Works Louisville to help respond to the growing need for compassionate care in the senior community. By starting a small, local business, they strive to keep the care very personal and allow the client as much control as possible. Jeff and Brigid are very hands on and take pride in knowing each client and caregiver on a very personal level. By doing so, they are able to identify the right match to create a positive experience from day one. Mercy Works gives the client the control to choose their caregiver and care plan as to maintain the highest satisfaction and levels of independence.

Jeff, Brigid, and their 4 children thank you for considering Mercy Works. We will customize our service to ensure all needs are met. If you or anyone you know could benefit from our services, please give me a call. We look forward to hearing from you!

Office: (502) 882-3049
Cell: (502) 792-4298



How do you select your caregivers? 

- Our caregivers are selected only after a 3 step interview process, background check, drug screening, TB test, nurse abuse registry check, and past reference checks. Mercy Works is very selective about those we choose to represent our company in the field.

​Will there be someone different everyday?

-One of our main focus points is to create continuity between our clients and caregivers. Our caregivers are asked to commit to a client long term before that assignment is given. Any time a caregiver change is needed, your Mercy Works care planner will accompany the new caregiver to your home for an introduction. We want to keep things as personal and warm as possible.

​Why should I choose Mercy Works? There are a lot of companies.

-Mercy Works takes great pride in delivering better care at lower prices than our competitors. We are a locally owned family business and it shows through our work. We got into this industry to improve the product and deliver better care than what we saw from other companies. By staying small and taking exceptional care of our clients, we are able to keep our pricing 15-25% below the larger corporations.

​Are Mercy Works caregivers employees or contractors?

-All caregivers are employees of Mercy Works Louisville. We provide insurance, bonding and workers compensation for all staff. We want to remove all the burdens so our clients can sit back and enjoy our care!

Is there a minimum hour requirement?

-We normally ask for a 3 hour minimum commitment per shift. We will consider alternatives on an individual basis.

​Is there a mileage charge for transportation?

​-If our caregiver uses their vehicle for transporting, we do ask for a $0.50 charge per mile to cover our insurance and gas costs. If our client has a vehicle we can use for transporting, there is no additional charge. We will request a copy of their insurance declarations page for our records.

How quickly can service start?

-Mercy Works Louisville can typically start service on the day of your call if needed. We do want to conduct an in-home assessment with all clients prior to service in order to build the correct plan of care and select the right caregiver for your home. 


Mercy Works Louisville

Providing In Home, Non Medical Care to Louisville and the surrounding areas from a Christian perspective






Read what our clients have to say about our in home care services!


​Jeff...Thank you very much for helping Andrew.  Knowing you were there for him set me at ease and I was able to fully enjoy Christmas with my family.  You are definitely my go-to for in-home care!  - Gina


Mercy Works Louisville has made caring for my mother so much easier.  The caregiver we selected has been not only reliable, but has gone the extra mile to make sure Mom was happy.  She has even taken responsibility of many of the household chores so that I can truly enjoy the time I have left with my Mom. I give Mercy Works an A+  - Michelle


Your company has been an answer to our prayers.  - Anne


Mercy Works Louisville is a locally owned business who provides personal care for seniors.  I employed this organization to care for my elderly parents since I work full-time and have a young child of my own.  I have been incredibly impressed with MWL.  They have not only been reliable, completely dependable about times of service, and being kind and compassionate with my folks, they have also gone the extra mile.  The business owners have developed a personal relationship with my parents and even brought them anniversary and Valentine's cards made by their own children.  There's nothing sweeter than that.  And everything I have asked of them, they have done plus a lot extra.  Additionally, they are more affordable than the national services I previously used.  I was pleased with other services; MWL goes so far and above them  - Mary


Mercy Works Louisville (MWL) Caregivers have been providing daily Home Personal Care services for me daily since mid-February 2014; assisting with dressing, meal preparation, housekeeping, transfers, laundry, errands, and medication reminders. The daily assistance from MWL caregivers has enabled me to remain in my own home despite my advancing Multiple Sclerosis. We have been incredibly impressed with MWL. They have not only been reliable, completely dependable about times of service, and being kind and compassionate, they have also gone the extra mile. The business owners have developed a personal relationship with our family even brought cards made by their own children. Everything we have asked of them, they have done plus a lot extra.  - Gerri


We had previously used two other care companies in the past with my parents. Mercy Works not only saved us money, but has provided CONSISTENT caregivers. Our major problem with the other companies was they always changed caregivers and never let my parents develop a meaningful relationship. I'm sure glad we found Mercy Works Louisville!  - Robert



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